This course focuses on a framework for thinking about the organizational ecosystem, and how we can use a human-centered innovation process to effectively diagnose the roots of the most common organizational problems (e.g., lack of coordination and trust between units, shortage of time for creative thinking, loss of top talent).

In this course, we will study the interplay among formal structure, routines, informal networks, and culture in shaping organizational performance, change, innovation, and employee engagement.

Key topics include challenges, like understanding organizational dynamics and connecting these to organizational strategy, driving innovation, creativity, and employee engagement via organizational design, using a design thinking approach to diagnose managerial problems and using a design thinking approach to build an innovative culture.

In this course, you will work both individually and in pairs to explore the key topics. This will give you the opportunity to gain insight into the work environment of others, as well as allow you to apply what you learn to your own context.

The course culminates in the final project, where you will analyze the extent to which a culture of innovation exists in your selected organization, and then stage a subsequent intervention designed to ramp up innovation therein.

Your knowledge will be put into practice through several individual and group assignments and you will learn on multiple workshops, how to focus on individuals, give feedback, and provide focus for a group of people. A seminar will also teach You the famous Hunting Territory method, which enabled elite athletes to win on Olympics, and business leaders to create thriving teams as well.